NYMAT Service

We know the only way you make money is by making chips. The NYMAT customer service department is on-call to deploy our elite crew of certified technicians that are industry renown for resolving more than 90% of service calls on their first visit.

How do we live up to our reputation? First, we put ourselves in your shoes, you need service and you need it now. We are always ready for your call or service request using the form on this page. We’ll take the time to ask you the right questions to be prepared to help as soon as we arrive. We arrive quickly with fully-stocked service vans. We take extra steps while on-site to keep you informed and most importantly, up and running as soon as possible.

Service & Support you can count on

  • Factory Certified Technicians
  • Help Desk
  • One-Call Service
  • Local Parts Warehouse
  • 24/7 Service & Emergency Hotline

Online Parts Ordering

Website part orders are processed Monday-Friday, between 8:00am and 3:00pm Eastern Time. Orders received after 3:00pm will be processed on the next business day. If there is a problem with your order you will be notified by phone at the number you provide on the form.